Customer success,
Product,
AI agents.

I started in client-facing positions. Talking to customers and making them successful is still the highlight of my day. It's also where I learnt to listen and be pragmatic.

Listen, because when you have little leverage on the product, that's your only chance to narrow the problem enough that you may be able to find a solution.

Pragmatic, because a now-solution beats everyday a beautiful solution.

Linkurious grew from €1K / year / customer to over €100K / year / customer. Self-financed. As the Founding PM, I had to identify the highest leverage bets, and build alignment with the cofounders. And push back on the rest.

I build focus and clarity in fluid environments on a deep understanding of customers (120 interviews in the first 6 months at Linkurious), their problems, and how they create opportunities to meet the company strategy.

My very first AI project was Dec. 2023: building a knowledge graph from a sum of articles using structured extraction. Later came a data lineage tool, a report on agent frameworks and 2 voice agent projects.

I build them end to end with coding agents, from the infrastructure to the prompts, from backend/frontend to benchmarks and evals.

I compound building my own set of tools such as my boundary model Skills (GitHub).